Help and Support
Cleaning___Maintenance_Instructions_for_Window_Film
Delivery Information
All our goods are sent first class via Royal mail, or via Courier (for large orders). The postage costs are included in the prices quoted for all items weighing less than 20 kilograms and less than 1.2m wide x 2.4m. However, for all other items i.e. above 20 kilograms in weight or over specified size there will be an added charge based on the courier service used (e.g. pallet based on post code delivery address). In this case you will be contacted after we have received your order where we will require confirmation and payment of the delivery charge prior to us despatching the goods.
All items in stock will be delivered within 3-5 working days provided they are in stock. We may need more time to deal with bespoke orders and manifestations. If you would like confirmation of delivery date of your item please contact us.
Some products manufactured by 3M such as their matting will have different lead times. For confirmation of these please contact us on tel 0845 017 1047 or email enquiries@appliedproducts.co.uk.
If customers so wish, with notice, we will accept collections from our premises by third party couriers for items that have carriage chargeable (over 20 kilos in weight and larger than 1.2m x 2.4m). Please contact us when placing your order if you wish to exercise this option. Once your order has been processed it will not be possible to exercise this option.
Quotation for Supply and Fit
For quotations for supply and fit please contact us via our contact page and contact form or email enquiries@appliedproducts.co.uk or telephone 0845 017 1047 with your requirements.
To provide a quotation we would require the following information:
1. Site address
2. Type of product required
IF FILM
3. Glass specification
4. Number and size of windows
5. Access issues if any
IF FLOORING PRODUCT/ SLIP RESISTANT PRODUCT
3. Where and what to the product is to be fitted
4. Include quantity and area
Also include access issues if any and don't forget your contact details.
Please also state how you would like to receive the quotation for example by telephone, fax or email.
Cleaning & Maintenance Instructions for Window Film
Window Film
Standard films will normally take between 3-4 weeks to cure completely, other products may require a longer period, although external conditions such as humidity, temperature, condensation etc, can influence the necessary drying time.
During this drying period, the film may display a milky or hazy appearance together with small bubbles forming between film and glass. This is perfectly normal and is a temporary occurrence. When cured, the film will bond smoothly to the glass. The border left between film and frame is necessary to assist with the curing process and eliminate possible damage due either to normal window maintenance, or reaction to the frames themselves in the future.
Window Cleaning
Spray the film surface with clean, warm, soapy water.
Gently wipe all over the film surface with a soft, clean pad to loosen the dirt.
Spray the film surface again with clean, warm, non-soapy water.
Squeegee the film dry using a window cleaner’s type rubber squeegee. Small amounts of residual water will then evaporate away naturally.
Ensure that the film edges and corners are not damaged during cleaning-squeegee parallel rather than perpendicular to the edges.
Besides regular cleaning, no other maintenance is required.
Additional notes
Please do not clean for thirty days after installation. This film does not have the hard characteristics of glass and care should be taken in the selection of materials used for cleaning. Do not use bristle brushes
Cleaning should be done on a regular basis; half yearly is suggested.
The soapy water solution is to be made from a liquid concentrate.
Do not use any abrasive materials, products or cleaning equipment.
Keep all equipment and materials used clean, well maintained, and in good condition without defects.
Do not allow any ammonia based products, strong acids/alkalis, phenols, cresols or chlorinated phenols to contact the film. Silicone polishes may be used with care (clean, non-abrasive pads, etc.)
Do not apply any tape, film or other material onto the film surface.
The scratch resistant coating is extremely durable. It will keep windows looking in good condition for many years provided that these instructions are followed.
Do not clean the window at the hottest time of day. It is best to clean in the morning at the beginning of the working day.